Policy
Shipping
Orders are prepared and handed off for shipping within one week after payment whenever possible. Delivery time after shipment depends on the carrier and destination.
Processing time
Most Lunar Veil mystery packages are prepared within 3–7 business days after payment. If an unexpected delay happens, support will contact the customer with the next step.
Delivery
Tracking information will be provided when available. Carrier delays, address issues, weather, or holiday volume may affect final delivery time.
Address accuracy
Please enter the correct shipping address at checkout. Contact support quickly if an address needs to be corrected before shipment.
Support
Back to packagesQuestions about an order can be sent to UndergroundshippingLLC@gmail.com.